Dying from Caution
The decision needs to happen by Friday. By Wednesday, itâs escalated â first to a committee that meets monthly, then to one that meets quarterly. By the time someone with authority actually sees it, the opportunity is gone, the competitorâs product has already launched, and the three people expecting an answer have already left or are halfway out the door.
Meanwhile, the executive team holds another meeting to discuss why everything seems to take so long.
The product that was almost ready for market is now in month seven of "final testing," while competitors launch inferior versions and capture the conversation anyway.
Sarah sits in her fourth interview for the same job, this time facing the âculture fitâ interviewer â a phrase she'd heard about but didn't know really existed until today. As the interviewer debates scheduling a fifth round, her phone buzzes: an offer from the startup that interviewed her once, last week. She glances at the person debating her fate and quickly, quietly accepts the other job via text.
You open your inbox to find the press release: your competitorâs splashy announcement. It arrives on the same day your own budget request â submitted three months ago â finally lands on the CFOâs desk. Their subject line might as well be a dare: Introducing the future of⌠You arenât in that future.
Companies rarely collapse from a single bad call. They die slow deaths, accumulating antibodies against their own survival â not through catastrophe, but through the weight of trying to prevent anything risky from happening at all. They decline not from bad decisions, but from the inability to make any decisions at all.
The Bureacracy of Fear
Every safeguard makes sense when you look at it alone. Another review to catch the obvious mistake. Another approval to prevent a costly oversight. Another committee to make sure no single personâs judgment sinks the whole thing.
But safeguards multiply. They always do. Each mistake avoided becomes proof that the next layer of prevention is necessary, too. The billing system overhaul now needs a committee â not just to pick a vendor, but to oversee the committee picking one. The marketing campaign gets routed through legal, compliance, brand, finance, operations â and two people whoâve never worked a day in marketing but have very strong opinions.
These companies hum with activity. Meeting after meeting about the process for improving the process. Everyone stays busy, hands moving, decks updating, inboxes buzzing â all while the actual work slips further out of reach. We tend the machine, and the machine is designed to prevent work from happening.
The Heretic's Position
Someone always sees it first. The hiring committee thatâs rejected twelve candidates for the same role in six months. The position thatâs been âurgentâ since January â now itâs August. You mention it, carefully, during the monthly planning meeting.
Your managerâs face shifts into practiced neutrality â a look that says weâll discuss this later but really means we wonât discuss it at all. After the meeting, two colleagues suddenly need to check their phones. You realize, maybe too late, that youâve become that person â the one who says what everyone knows but nobody wants to hear.
Itâs not that youâre wrong. Itâs that youâre right about something everyone has agreed to ignore. Youâre the one saying the roof is leaking while everyone else compliments the new carpet.
The loneliness doesnât come from being misunderstood. It comes from seeing something others have chosen not to see. Meetings take on a subtle chill when you speak. Colleagues glance at each other, trading that familiar look: here we go again.
The Tipping Point
Thereâs a moment â you donât always see it at first â when the cost of making a decision exceeds the value of the decision itself. When preventing a small mistake becomes more expensive than fixing it ever would have been. When prevention drifts into pathology, slowly enough that no one notices the patient is not looking so good.
The strategic planning process starts to consume more time and money than the strategy could ever hope to recover. The product development cycle outlasts the productâs relevance. Risk assessments pile up, costing more to conduct than the risks they claim to measure.
From the inside, the company feels successful. Look at all the disasters we prevented! But what's really been done â carefully, methodically â is the prevention of success itself.
Breaking the Machine
I used to wonder how a company that prided itself on thoughtful, forward movement could move so slowly. Why every decision needed a round of approvals from people who would never have to live with the work they were slowing down. Why smart people sat in rooms, debating whether other smart people were smart enough to decide anything at all.
It wasnât until I watched our biggest competitor launch two new products â while we were still arguing about who should sit on the next committee â that it became clear. I finally understood we werenât being careful. We were being cowardly.
Survival doesnât require perfect process. It requires nerve, edge, to stop a process when itâs not working â and the urgency to do it before it's too late.
The real risk isnât moving too fast. Itâs moving too carefully to learn from mistakes while thereâs time to fix them. Better to move messily in the right direction than deliberate yourself into irrelevance.
What deserves respect isnât recklessness. Itâs a different kind of impatience â the kind that knows perfection is the enemy of survival, that understands even thoroughness can become a form of negligence if you let it.
Satisfaction doesnât come from tearing things down. It comes from watching something important come alive again â because someone was finally willing to say what everyone knew but no one wanted to admit: the machine we built to help is quietly killing us instead.